Call Center Preparedness Training Program - Quezon City

Monday, 16 December 2013

Item details

City: Quezon City, Metro Manila
Offer type: Offer

Contacts

Contact name Ms.Riel
Phone 5466688

Item description

Call Center Preparedness
Training Program

Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities, questioning skills, and telephone skills. These skills are essential to help you to communicate effectively and professionally with your call center customers.

A preparation for the pursuit of a career in the call center industry. This program focuses on the following:

Accent neutralization and the development of universal English communication skills
Basic customer relations management
Interview rehearsals
Call simulations

AIM at SUCCESS!


FOR MORE DETAILS CONTACT US:
Linxprovi8 (LP8) Training & Tutorial Services

Quezon City Branch:
Unit 302 Corporate 101 Building, 101 Mother Ignacia Ave., Quezon City
546-6688 / 0916-5307378 / 0939-9065644
qcinfo@linxprovi8.com, linxprovi8qc@yahoo.com


Who we are. What we do. Where our heart is.
www.linxprovi8qc.com