Call Center Preparedness Training Program - Quezon City
Monday, 16 December 2013Item details
City:
Quezon City, Metro Manila
Offer type:
Offer
Item description
Call Center Preparedness
Training Program
Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities, questioning skills, and telephone skills. These skills are essential to help you to communicate effectively and professionally with your call center customers.
A preparation for the pursuit of a career in the call center industry. This program focuses on the following:
Accent neutralization and the development of universal English communication skills
Basic customer relations management
Interview rehearsals
Call simulations
AIM at SUCCESS!
FOR MORE DETAILS CONTACT US:
Linxprovi8 (LP8) Training & Tutorial Services
Quezon City Branch:
Unit 302 Corporate 101 Building, 101 Mother Ignacia Ave., Quezon City
546-6688 / 0916-5307378 / 0939-9065644
qcinfo@linxprovi8.com, linxprovi8qc@yahoo.com
Who we are. What we do. Where our heart is.
www.linxprovi8qc.com
Training Program
Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities, questioning skills, and telephone skills. These skills are essential to help you to communicate effectively and professionally with your call center customers.
A preparation for the pursuit of a career in the call center industry. This program focuses on the following:
Accent neutralization and the development of universal English communication skills
Basic customer relations management
Interview rehearsals
Call simulations
AIM at SUCCESS!
FOR MORE DETAILS CONTACT US:
Linxprovi8 (LP8) Training & Tutorial Services
Quezon City Branch:
Unit 302 Corporate 101 Building, 101 Mother Ignacia Ave., Quezon City
546-6688 / 0916-5307378 / 0939-9065644
qcinfo@linxprovi8.com, linxprovi8qc@yahoo.com
Who we are. What we do. Where our heart is.
www.linxprovi8qc.com